Tinder looks to AI to help fight 'swipe fatigue' and dating app burnout | TechCrunch
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Tinder looks to AI to help fight ‘swipe fatigue’ and dating app burnout
Tinder is turning to a new AI-powered feature, Chemistry, to help it reduce so-called “swipe fatigue,” a growing problem among online dating users who are feeling burned out and are in search of better outcomes.
Introduced last quarter, the Match-owned dating app said that Chemistry leverages AI to get to know users through questions and, with permission, accesses their Camera Roll on their phone to learn more about their interests and personality.
On Match’s Q4 2026 earnings call, one analyst from Morgan Stanley asked for an update on the product’s success so far.
Match CEO Spencer Rascoff noted that Chemistry was still only being tested in Australia for the time being, but said that the feature offered users an “AI way to interact with Tinder.” He explained that users could choose to answer questions to then “get just a single drop or two, rather than swiping through many, many profiles.”
In addition to Chemistry’s Q&A and Camera Roll features, the company plans to use the AI feature in other ways going forward, the CEO also hinted.
Most importantly, Rascoff said the feature is designed to combat swipe fatigue — a complaint from users who say they have to swipe through too many profiles to find a potential match.
The company’s turn toward AI comes as Tinder and other dating apps have been experiencing paying subscriber declines, user burnout, and declines in new sign-ups.
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In the fourth quarter, new registrations on Tinder were still down 5% year-over-year, and its monthly active users were down 9%. These numbers show some slight improvements over prior quarters, which Match attributes to AI-driven recommendations that change the order of profiles shown to women, and other product experiments.
Match said that this year, it aims to address common Gen Z pain points, including better relevance, authenticity and trust. To do so, the company said it is redesigning discovery to make it less repetitive and is using other features, like Face Check — a facial recognition verification system — to cut down on bad actors. On Tinder, the latter led to a more than 50% reduction in interactions with bad actors, Match noted.
Tinder’s decision to start moving away from the swipe toward more targeted, AI-powered recommendations could have a significant impact on the dating app. Today, the swipe method, which was popularized by Tinder, encourages users to think that they’re choosing a match from an endless number of profiles. But in reality, the app presents the illusion of choice, since matches have to be two-way to connect, and even then, a spark is not guaranteed.
The company delivered an earnings beat in the fourth quarter, with revenue of $878 million and EPS of 83 cents per share above Wall Street estimates. But weak guidance saw the stock decline on Tuesday, before rising again in premarket trading on Wednesday.
Beyond AI, Match will also increase its product marketing to help boost Tinder engagement. The company is committing to $50 million in Tinder marketing spend, which will include creator campaigns on TikTok and Instagram, where users will make claims that “Tinder is cool again,” Rascoff noted.
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